HP Envy Inspire printer keeps pausing on its own

[BFarmer]

I have a new HP Envy Inspire, Windows 11 OS.  It automatically pauses after every print

[Kuroi_Kenshi]

Hi @BFarmer,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding your printer!

We're thrilled to have the opportunity to assist you and provide a solution.

Try these steps:

Verify Printer Status:

• Ensure the printer is turned on and there is paper in the tray.
• Check for any error messages on the printer display and resolve them by following the onscreen instructions.

Check for Paused or Offline Status:

• Open the Control Panel.
• Click View devices and printers under Hardware and Sound.
• Right-click your HP Envy Inspire printer and select See what's printing.
• Ensure there are no check marks next to Pause Printing or Use Printer Offline in the Printer menu.

Set the Printer as Default:

• In the Control Panel, click View devices and printers.
• Right-click your HP Envy Inspire printer and select Set as Default Printer.
• Ensure the default printer has a check mark in a green circle next to it.

Restart the Print Spooler:

• Open the Control Panel.
• Click System and Security, then Administrative Tools.
• Double-click Services.
• Scroll down and locate the Print Spooler service.
• Right-click Print Spooler and select Properties.
• On the General tab, ensure Startup type is set to Automatic.
• If the service isn’t running, click Start under Service status, then click OK.

Clear Print Queue:

• Open the Control Panel.
• Click View devices and printers.
• Double-click your HP Envy Inspire printer to open the print queue.
• Click Cancel all documents or Purge Print Document on the Printer menu and confirm.
• Restart your computer and check the print queue again to ensure it is clear.

Update or Reinstall Printer Drivers:

• Visit the HP Software and Drivers page to download the latest drivers for your HP Envy Inspire printer.
• Follow the instructions to update the drivers or reinstall them if necessary.

Check for Windows 11 Updates:

• Go to Settings > Windows Update.
• Click Check for updates and install any available updates, as compatibility issues might cause this problem.

Reset the Printer:

• Turn off the printer and disconnect any cables (e.g., USB).
• Unplug the power cord from the printer and the wall outlet.
• Wait at least 15 seconds.
• Plug the power cord back into the wall outlet and reconnect the cables.
• Turn on the printer and try printing again.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,

[Kuroi_Kenshi]

Hi @BFarmer,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding your printer!

We're thrilled to have the opportunity to assist you and provide a solution.

Try these steps:

Verify Printer Status:

• Ensure the printer is turned on and there is paper in the tray.
• Check for any error messages on the printer display and resolve them by following the onscreen instructions.

Check for Paused or Offline Status:

• Open the Control Panel.
• Click View devices and printers under Hardware and Sound.
• Right-click your HP Envy Inspire printer and select See what's printing.
• Ensure there are no check marks next to Pause Printing or Use Printer Offline in the Printer menu.

Set the Printer as Default:

• In the Control Panel, click View devices and printers.
• Right-click your HP Envy Inspire printer and select Set as Default Printer.
• Ensure the default printer has a check mark in a green circle next to it.

Restart the Print Spooler:

• Open the Control Panel.
• Click System and Security, then Administrative Tools.
• Double-click Services.
• Scroll down and locate the Print Spooler service.
• Right-click Print Spooler and select Properties.
• On the General tab, ensure Startup type is set to Automatic.
• If the service isn’t running, click Start under Service status, then click OK.

Clear Print Queue:

• Open the Control Panel.
• Click View devices and printers.
• Double-click your HP Envy Inspire printer to open the print queue.
• Click Cancel all documents or Purge Print Document on the Printer menu and confirm.
• Restart your computer and check the print queue again to ensure it is clear.

Update or Reinstall Printer Drivers:

• Visit the HP Software and Drivers page to download the latest drivers for your HP Envy Inspire printer.
• Follow the instructions to update the drivers or reinstall them if necessary.

Check for Windows 11 Updates:

• Go to Settings > Windows Update.
• Click Check for updates and install any available updates, as compatibility issues might cause this problem.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,