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‎06-22-2023 01:13 PM

HP Recommended
Product: HP ENVY Pro 6455 All-in-One Printer

I have the HP Envy Pro 6400 series all in one and recently only prints half the black ink on my sheets.  My operating system is Mac Ventura 13.4.1 Is there updated drivers for Ventura?

Category:
1 REPLY 1

‎06-22-2023 04:28 PM

HP Recommended

Hello C_R_B,

 

Sadly Apple have made it very hard to create direct drivers for apple now with the new OS. That means that you now are using air print driver from apple itself. I would highly recommend trying to remove the printer from the Mac and then add it again to see if a reset on the printer settings will resolve your problem. Else try and download HP Smart and try and print via the HP Smart app to see if there is any changes to your printouts.

Zincas
I am an HP notebook/printer technician.
I work on behalf of HP

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