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‎07-06-2026 08:43 PM

HP Recommended

While trying to set up HP Envy 6152e All-In-One-Printer, I have used the provided SETUP ink cartridges but am receiving "Use SETUP Cartridges" error on touch screen. Attempted to troubleshoot using HP-provided steps (HERE), but no resolution. Cannot complete setup, cannot pass go....

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‎07-07-2026 05:15 AM

HP Recommended

Look for debris such as glue or tape residue on the ink cartridge contacts or the printhead contacts.

 

Support Videos - Parts - Disassembly

HP has a YouTube site and there are a number of video in English and other languages. Typically unboxing, clearing paper jams, and cartridge problems. You could also use bing or google to possibly find instructional disassembly videos from other users.

Click here 6152e

 

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