• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended
HP Ink Tank 319

Team at HP, 

 

I have downloaded 

  • Install HP Easy Start

  • 2.15.0.240923
  • 10.8 MB
  • Nov 12, 2024
  • AND THE LISTED FIRMWARE, 

 

  1. Now after the installation, the program runs, finds the printer, but states: NO SOFTWARE/DRIVER FOUND? I tried installing the printer manually using the printer tab under settings, but that installs a generic laserprint driver, which does not send the print jobs to the tray. There is a HP 319 firmware updater, from 2018, which is unable to find a new firmware for this said printer. 
  2. I removed the generic printer, reset the printer settings, and attempted to re-run the HP EASY START, again the same issue, it cannot locate any driver or software for the 319 series. I rebooted, reset the printer settings, under the settings tab, unplugged and fastened the usb cable back to the mac, still the same, no software or driver found in your HP EASY APP. 
  3. Later, I tried the HP SMART, that is unable to detect the printer at all, it is asking for a WIFI or BLUETOOTH CONNECTIVETY to find the printer. HP EASY START and MAC PRINTER TAB can detect this printer as 310 HP, but the smart fails. 

 

I have a functional USB PRINTER/SCANNER that which works on my several Microsoft SURFACE, and other Microsoft WINDOWS COMPUTERS.

 

APPLE CASE LINK: https://discussions.apple.com/thread/255852129?sortBy=rank

 

INDIAN HP TECHNICAL SUPPORT CASE ID: 5134259638

 

SOLUTION FROM APPLE Inc: https://discussions.apple.com/thread/255852129?login=true&sortBy=rank&answerId=260948267022

 

[Personal Information Removed]

 

 
 
1 REPLY 1
HP Recommended

HP has officially supported MAC OS 15, and the drivers are working for it over the Mac. 

HP Easy Start has updated its library, to include support for ink tank 319 printer and scanner. 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.