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Locked

‎05-03-2023 06:23 PM

HP Recommended
Operating System: Microsoft Windows 11

I need to change an HP LaserJet P3015 printer's name - from ServerRoom-Printer to Prod1-Printer.  Here's what I tried:

1. Use the front panel, but cannot save the change. I can change and save IP address, but not the host name.

2. Installed the HP LaserJet P3011/P3015 PCL6 Class Driver and made it work.

3. Download HP Smart. It detected the new printer but kept saying it's "Offline" although I can print pages from my PC.

4. Used HP Print and Scan Doctor 5.0.16, but it got tuck at "Install software" under SLP620.

During the above processes, I restarted the PC and the printer several time, still no luck.  Anyone had the similar experiences? How did you resolve it?  Greatly appreciate your help!

 

Will

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