HP LLASERJET 1018 PRINTER UPDATE ISSUE

[SPIDER2024]

I AM TRYING TO UPDATE MY HP LASETJET 1018 PRINTER, BUT IT IS NOT GETTING UPDATED. SOFTWARE UPDATE DOWNLOAD IS DIVERTED TO INTERNET EXPLORER BROWSER. THEIR I AM GETTING THE WEB PAGE CANNOT BE FOUND, SO LET ME KNOW HOW TO UPDATE MY PRINTER. PLEASE DO THE NEEDFUL

[Sneha_01]

Hi @SPIDER2024,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

Updating your HP LaserJet 1018 printer can be challenging, especially if the download link for the software is not working. Here are some steps you can follow to resolve this issue:

Visit HP Support Website Directly:

• Go to the HP Customer Support - Software and Driver Downloads page.
• Enter your printer model (HP LaserJet 1018) in the search bar.
• Select your operating system from the dropdown menu.
• Download the latest drivers and software for your printer.

Manually Download and Install Drivers:

• If the automatic detection is not working, you can manually search for the driver on the HP website:
  • HP LaserJet 1018 Drivers
  • Choose the appropriate driver for your operating system.
  • Download and run the installation file.

Disable Internet Explorer Redirect:

• Sometimes, certain settings or browser defaults might cause issues. Try using a different browser (like Chrome, Firefox, or Edge) to download the drivers.

Check Windows Update:

• Sometimes, Windows Update may have the necessary drivers for your printer:
  • Go to Settings > Update & Security > Windows Update.
  • Check for updates and install any available updates related to printer drivers.

Use HP Print and Scan Doctor:

• HP provides a diagnostic tool called HP Print and Scan Doctor which can troubleshoot and resolve many issues with HP printers:
  • Download HP Print and Scan Doctor from the HP website.
  • Run the tool and follow the on-screen instructions to fix any detected issues.

Compatibility Mode:

• If you're using a newer version of Windows, try running the driver installation file in compatibility mode:
  • Right-click on the driver setup file and select Properties.
  • Go to the Compatibility tab.
  • Apply the changes and try running the installer again.

I hope this helps.

Take care and have a good day.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Rachel571

HP Support