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‎10-21-2021 09:48 AM

HP Recommended
Operating System: Microsoft Windows 10 in S Mode

I've got a brand new Canon PIxma TRA4500 series printer. When I go to install the driver on my laptop my HP apps won't let me do it. Something about HP not supporting this without disabling my security etc... 

 

Does HP not support Canon printers? 

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1 REPLY 1

‎10-21-2021 10:01 AM - edited ‎10-21-2021 10:03 AM

HP Recommended

Hi @npomfret 

Windows 10 in S-mode is limited to modern apps only, not to any application software, regardless of its manufacturer, this is not related to the PC manufacturer bit to the operating system:


Also, I suggest reviewing below support document from Microsoft:

https://support.microsoft.com/en-us/windows/windows-10-in-s-mode-accessory-compatibility-69facb3e-8b...

You should check with your printer manufacturer if the printer is supported on windows 10 in S mode, I suggest reviewing below support page from Canon regarding such compatibility:

https://www.canon-europe.com/support/consumer_products/operating_system_information/

Shlomi



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