HP Laser 108W warranty is different from purchase date in the receipt

[JShyan]

Hi, I noticed the warranty date in HP Support Assistant is different from purchase date in my receipt. How can I update correct date? Thank you very much.

[VikramTheGreat]

Hi @JShyan,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.
 

Please check this document and follow the steps to raise the warranty dispute: Click Here

Also, please refer to this link to check the warranty status

I hope this helps.
 

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, as it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

VikramTheGreat

HP Support

[JShyan]

Hi VikramTheGreat,

I do not see the dispute option link in my page. It ended with saying HP has checked.

Thanks.

[VikramTheGreat · Accepted solution]

Hi @JShyan,

Thank you for getting back. Please help me with the Printer serial number in private, and also share the image of the invoice copy in a private message, so let me try to find and get more help.

Please help us with the Printer serial number or the product number in a private message for further assistance.
 

Here is the link to find the product number: - Click here

To access your private messages, simply click the private message icon in the upper right corner of your HP Support Community profile, next to your profile and send a private message to me with the serial number, because we value your privacy.
 

VikramTheGreat

HP Support