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Hi at setup i've changed the password of ews admin, immediatley ews asked to re-login but keep saying the password is wrong.

I need a way to reset this password or reset the entire Printer.

thanks

 

Max

5 REPLIES 5
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Screenshot from 2021-11-15 18_05_38.png




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Hi,

 

Holding the Wireless button did indeed reset the network settings.

But after bringing the Printer back into the network, I still can't login into the settings in ews.

My admin password seems still to be set 😞

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Did you try admin without password after reset?




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Yes I did. The Wifi Settings were reseted but unfortunately not the admin password for the ews.

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Is there no Way to facory-reset the printer?

Or any other possible solution?

I realy would like configure my printer...

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