• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.

‎04-14-2025 03:03 PM

HP Recommended
Product: HP Color LaserJet Pro M454dw
Operating System: Microsoft Windows 10 (64-bit)

My printer says that the driver is not found. I have downloaded all the drivers from the official HP website, uninstalled and installed the printer several times and the driver is "non-existent" every time. Does anyone know how to solve this problem? I have already called customer service but it is only for products under warranty, even outside the warranty it is a product for 3 years of purchase only. It is unacceptable that a printer has a useful life of 3 years.

Reply
3 REPLIES 3

‎04-14-2025 03:25 PM

HP Recommended

Driver Verification Issue Not FixedDriver Verification Issue Not Fixed

Reply
Was this reply helpful? Yes No

‎04-14-2025 03:29 PM

HP Recommended

This is a Windows issue you are having as this device is fully supported by Windows 10 and 11. How are you connecting. Have you tried the Smart Universal Printer driver?

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



Reply
Was this reply helpful? Yes No

‎04-15-2025 06:16 AM

HP Recommended

Yes, I have already used the HP program and it itself cannot solve the problem. Universal driver has the same problem

Reply
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.