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‎01-04-2025 12:38 AM

HP Recommended

My laptop (Lenovo Legion Pro 5, Windows 11) can't see the HP LaserJet 1018 printer, while another laptop with Windows 11 prints fine. Lenovo Legion Pro 5 sees the printer, but does not recognize it as a printer. Tried a lot of things, including tips from this site.

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1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎01-04-2025 03:30 PM

HP Recommended

Problem solved. I was able to install the driver from a flash drive, which I already had. I don't know why it didn't work before, maybe I did something else before installing the driver that I didn't do before.

View solution in original post

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3 REPLIES 3

‎01-04-2025 12:54 AM - edited ‎01-06-2025 12:37 AM

HP Recommended

Hi @Ilinoll 

1.  First check the USB cable connection between Laserjet printer and computer.

2. Then please install the next driver for your printer:

>> https://ftp.hp.com/pub/printers/hppsdr/HPPSdr.exe

 

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

dodecaedroh.gif

.
@ferRX / I am a volunteer posting answers on my own time.
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‎01-04-2025 01:28 AM

HP Recommended

On the 3rd step I get a message that 'The full software solution for your product is not installed on this computer' and a suggestion to download it from the site; eventually I get to this page https://support.hp.com/us-en/drivers/hp-laserjet-1018-printer/model/1814093?sku=CB419A&serialnumber=... , where I have been many times before.

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‎01-04-2025 03:30 PM

HP Recommended

Problem solved. I was able to install the driver from a flash drive, which I already had. I don't know why it didn't work before, maybe I did something else before installing the driver that I didn't do before.

2 people found this reply helpful
Was this reply helpful? Yes No
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