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‎10-14-2021 12:51 PM

HP Recommended
Product: Latitude
Operating System: Microsoft Windows 10 (64-bit)

HP LaserJet 4000 N will not work with Win 10. Help

 

Category:
2 REPLIES 2

‎10-14-2021 01:17 PM

HP Recommended

Hi:

 

See if this works...

 

Download and save the 2nd driver on the list from the link below (64 bit).

 

Microsoft Update Catalog

 

Download and install this free file utility.  The 2nd item at the top of the page is for 64 bit.

 

http://www.7-zip.org/

 

After you install 7-zip, right click on the driver file you downloaded and select 7-Zip from the list of items on the menu.

 

Have 7-Zip Extract to: and let it extract the file into its driver folder.  You might get some funky message, but ignore it.

 

Once that is done, add your printer via the add printer wizard and click on Have Disk, browse to the driver folder 7-Zip created\prnhp001, and select the HP LaserJet 4000 Series PCL6 printer from the list, and see if the driver installs that way.

Was this reply helpful? Yes No

‎10-14-2021 01:52 PM

HP Recommended

Your other option would be to use the HP Universal Print driver. the 4000 is listed as fully supported.

 

https://support.hp.com/us-en/drivers/selfservice/hp-universal-print-driver-series-for-windows/415732...

 

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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