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Locked

‎09-29-2022 04:22 PM

HP Recommended
Product: HP LaserJet 600 M602

Our healthcare facility has a printer with two secure trays for prescription paper for narcotic RXs - they are  TROY combination locking trays and the combination we have always used is now not working? One tray is open and one is still locked. Neither knobs will move in either direction. Is there a default to reset these combination locks? Thanks any help would be appreciated.

Category:
1 REPLY 1

‎09-29-2022 04:54 PM

HP Recommended

You need to contact Troy. HP simply supplies the printers to Troy and they perform their own modifications to them. My guess you will need to have a locksmith bypass the locks.

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