• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎05-01-2020 12:46 PM

HP Recommended
Product: HP LaserJet Pro CM1415fnw Color Multifunction Printer
Operating System: macOS 10.15 Catalina

Hi,

 

I've been trying to figure out a way to update my firmware. This all started with my printer color alignment getting really bad.

 

I have the 2012 firmware and saw there's a 2014 update BUT ONLY FOR WINDOWS. It took me forever to figure out almost none of the downloads are available for Mac. I don't have any PCs in the house and there is no update under the touch screen. I see other threads like this one without a resolution: https://h30434.www3.hp.com/t5/Printer-Software-and-Drivers/How-to-update-CM1415fnw-firmware/m-p/6525...

 

Is there currently a way to update my printer's firmware using Mac OS that anyone knows of?

 

Thanks in advance! Been aggravated by this over the last few days as color prints are blurry to read.

2 people had the same question
1 REPLY 1

‎05-01-2020 12:51 PM

HP Recommended

Hi,

The firmware update is also available for Mac but is listed for supported versions only which are quite old now.

 

Try following the utility below and see if it may work:

https://ftp.hp.com/pub/softlib/software12/COL41860/kj-101693-6/CM1410_MFP_Series_FW_Update-20140616....

 

If it doesn't open you will likely need to perform the update from another computer, wither a windows PC or an older Mac with earlier OS version, as the latest update is quite old now already it is not available for any later OS versions.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.