HP LaserJet M126nw hard reset

[ArshDhir]

Hi, I need to hard reset my HP MFP M126nw Laser printer. Please let me know.

The eprint/web services is giving trouble.

[A_Gayathri]

Hi @ArshDhir,

Welcome to the HP Support Community

I understand you are facing an issue with your HP LaserJet M126nw hard reset. Not to worry I will help you to get a resolution to resolve the issue.

Perform a power reset on the printer.

1. Turn the printer on, if it is not already on.
2. Wait until the printer is idle and silent before you continue.
3. With the printer turned on, disconnect the power cord from the rear of the printer.
4. Unplug the power cord from the wall outlet.
5. Wait at least 60 seconds.
6. Plug the power cord back into the wall outlet.
      NOTE: HP recommends connecting the printer power cord directly to the wall outlet
7. Reconnect the power cord to the rear of the printer.
8. Turn on the printer, if it does not automatically turn on.
9. Wait until the printer is idle and silent before you proceed 

Click here for the eprint document 

- May I know the operating system 

I hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[ArshDhir]

Hi, thanks for your reply, the printer is behaving absolutely wiered. Many of the features including eprint (it comes up with a new email everytime i start printer, doesn't print webservices info page), restore defaults option also doesn't work, tried firmware upgrade that also didn't work.

Perhaps if there's an option to restore factory defaults, then that might help.

Any suggestions pls?

[A_Gayathri]

Hi @ArshDhir,

Thank you for your response, I really appreciate your efforts. As the issue still persists, I see there is an issue with the e-print issue on your printer 
Let's try to turn on and off the web services 
Click here and follow the troubleshooting steps HP Printers - Turning Off Web Services 

Hope this helps! Keep me posted for further assistance.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

[ArshDhir]

Hi, this doesn't work either.

How do I restore factory defaults? The "restore defualts" option, under "service" menu, is not working either. When I choose restore defaults option it just soes nothing.