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‎04-13-2023 10:41 AM

HP Recommended
Product: HP LaserJet Pro M1536dnf Multifunction Printer

I have uninstalled and installed the HP printer software (hp_M1530_MFP_full_Solution_22049.exe).

Scanner not showing.

Icon not showing.

 

Ran HP Print and Scan Doctor....it reports that the scanner software is not installed.

 

Turned off all firewall software.  Uninstalled and re-installed. Still not working.

Using a wired network connection.

Printing and fax work fine.

 

Tried all google solutions and still no good.

Category:
1 person had the same question
2 REPLIES 2

‎04-16-2023 06:22 AM

HP Recommended

Hi @tpf903,


Welcome to HP Support Community. 
Thank you for posting your query, I will be glad to help you.

 

I see that you are facing scanning issues with your HP LaserJet Pro M1536dnf Multifunction Printer.

 

I suggest that you download and install the firmware update from this document to resolve this issue.(Click on the word document to open the web page).

 

I hope this helps.
Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rainbow23 - HP Support.
Was this reply helpful? Yes No

‎04-26-2023 08:58 PM

HP Recommended

I have the same lack of scanning software, even after re-flashing the firmware, and re-installing the full solution.

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