• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution to configure HP FutureSmart Printers with Kiwi Syslog Server Click here to view the instructions!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended
HP LaserJet Pro M1536dnf Multifunction Printer

I have uninstalled and installed the HP printer software (hp_M1530_MFP_full_Solution_22049.exe).

Scanner not showing.

Icon not showing.

 

Ran HP Print and Scan Doctor....it reports that the scanner software is not installed.

 

Turned off all firewall software.  Uninstalled and re-installed. Still not working.

Using a wired network connection.

Printing and fax work fine.

 

Tried all google solutions and still no good.

2 REPLIES 2
HP Recommended

Hi @tpf903,


Welcome to HP Support Community. 
Thank you for posting your query, I will be glad to help you.

 

I see that you are facing scanning issues with your HP LaserJet Pro M1536dnf Multifunction Printer.

 

I suggest that you download and install the firmware update from this document to resolve this issue.(Click on the word document to open the web page).

 

I hope this helps.
Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rainbow23 - HP Support.
HP Recommended

I have the same lack of scanning software, even after re-flashing the firmware, and re-installing the full solution.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.