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‎08-25-2020 02:49 AM

HP Recommended

As previous posts mention, m15a is recognized by os x but does not work. As for other customers, the printer works on windows 10 but it doesn't on os x 10.12 and os x 10.14.

Os X recognizes the printer and when trying to print there is no error message but no print either....

 

Easyprint is unable to work properly and I obviously tried to uninstall, change cable, change mac, nothing work so far and I suspect this printer to not be compatible with os x systems

 

2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎08-25-2020 11:24 AM

HP Recommended

Hi,

Please download and install below drivers fro the printer:

http://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Installations/Essentials/hp-printer-esse...

 

Once completing the installation, power on the printer and connect the USB, then go to System Preferences > Printers & Scanners and click the plus sign. Select your printer model from the Use drop-down menu (HP Laserjet Pro M14-M17) and click on Add.

 

Now try printing and let me know the results.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

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2 REPLIES 2

‎08-25-2020 11:24 AM

HP Recommended

Hi,

Please download and install below drivers fro the printer:

http://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Installations/Essentials/hp-printer-esse...

 

Once completing the installation, power on the printer and connect the USB, then go to System Preferences > Printers & Scanners and click the plus sign. Select your printer model from the Use drop-down menu (HP Laserjet Pro M14-M17) and click on Add.

 

Now try printing and let me know the results.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No

‎08-25-2020 03:53 PM

HP Recommended

Hi,

Great it works ! Thanks for your prompt solution

 

Was this reply helpful? Yes No
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