HP LaserJet M209dw Printer wireless setup is not connecting via laptop or mobile

[darpanm]

PFB new printer detail:

HP LaserJet M209dw Printer

Product

6GW62F

Serial

[personal info removed]

Error:

While doing a wireless printer setup with laptop or mobile. It is not completing the setup and stuck to the following message.

"for security we confirm your proximity to the printer" even though I already completed the steps press and release the flashing "Information" button

PFB screenshot for your reference:

[Raj_05 · Accepted solution]

.

[Raj_05]

Hi @darpanm,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

It sounds like you're encountering an issue with the HP LaserJet M209dw's wireless setup process. Here's a step-by-step guide to help you troubleshoot and resolve the issue.

Verify Printer and Network Settings:

• Check Printer's Network Status: Ensure the printer is powered on and in a ready state.
• Confirm Network Details: Ensure that your wireless network is functioning properly and that you have the correct network name (SSID) and password.

Restart Devices:

• Restart Printer: Turn off the printer, wait for 30 seconds, and turn it back on.
• Restart Router: Unplug your router, wait for 30 seconds, and plug it back in.
• Restart Laptop/Mobile Device: Restart the device you’re using to set up the printer.

Reset Printer’s Network Settings:

• Navigate to Network Settings: On the printer’s control panel, go to Setup or Network Setup.
• Reset Network Settings: Look for an option to restore default network settings or reset network configuration. This will clear any previous network settings and allow you to start fresh.

Reattempt Wireless Setup:

• Connect via Printer’s Control Panel: Access the wireless setup through the printer’s control panel. Select your network and enter the password.
• Use HP Smart App: If you’re using a mobile device, open the HP Smart app. Follow the prompts to add the printer and select the wireless setup option.

Manual Setup:

• Access Printer’s Web Interface: If the wireless setup via the control panel fails, you can manually configure the network settings using the printer’s IP address. To find the IP address:
  • Print a network configuration page from the printer’s control panel.
  • Enter the IP address into a web browser to access the printer’s embedded web server (EWS).
  • Configure the wireless settings directly through the EWS.

Check for Interference:

• Reduce Interference: Ensure there are no significant sources of interference (such as other electronic devices) between the printer and the router.

Update Firmware:

• Firmware Updates: Check if there are any firmware updates available for your printer. Updates can sometimes resolve connectivity issues.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support