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‎01-15-2023 08:40 AM

HP Recommended

Hello,

 

My printer and laptop are connected to the same wifi but it will not let me finish setup. Tells me I need to finish setup in order to print. It will not let me finish setup and tells me to contact support. Also how come even though I have a usb connected to the printer it will not let me print over USB. This is very frustrating as I have had so many issues with HP printers.

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2 people had the same question
1 REPLY 1

‎01-15-2023 10:15 AM

HP Recommended

You need to connect the printer to the wi-fi that has an internet connection, run HP smart app on your computer and follow the instructions. Without an internet connection and without registration the printer will not print. You have a printer that requires those steps.




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