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Guidelines
Here is the solution to configure HP FutureSmart Printers with Kiwi Syslog Server Click here to view the instructions!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


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HP Recommended

Hello,

 

My printer and laptop are connected to the same wifi but it will not let me finish setup. Tells me I need to finish setup in order to print. It will not let me finish setup and tells me to contact support. Also how come even though I have a usb connected to the printer it will not let me print over USB. This is very frustrating as I have had so many issues with HP printers.

1 REPLY 1
HP Recommended

You need to connect the printer to the wi-fi that has an internet connection, run HP smart app on your computer and follow the instructions. Without an internet connection and without registration the printer will not print. You have a printer that requires those steps.




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