HP LaserJet MFP M28-M31 printer admin password

[HishamS]

I've forgotten my HP LaserJet MFP M28-M31 EWS admin password..

How can reset it ?

please help me I'm not able to use it 

[Irfan_06]

Hi @HishamS,

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

I see that you are facing an issue with your Printer.

Kindly refer to the below information to troubleshoot and let me know if that resolves the issue.

1. The printer user name will be default as "admin" and      you can try "admin" as the default password. If that does not work, then on the printer's backside, or someplace on the printer, you may look for a sticker which will have the password.

1. With previous firmware versions, the default username is admin (all lower case) and the default password is blank

With the latest printer firmware, the default username remains admin (all lower case), but the password is the WPS PIN Number of the printer.

To locate the WPS PIN Number, print a Network Configuration Report and locate the PIN Number within the WPS Information section.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

I hope this helps.

Take care and have a great day ahead!

Irwin6

HP Support