HP LaserJet P1006 Driver installation on Windows 10 Failure

[adjen93]

Hello,

I'm having troubles installing drivers for HP LaserJet P1006 on my new laptop. The laptop runs a fresh install of Windows 10 x64 with Ukrainian localisation. Localisation seems to me the key, since installing the same driver for this printer on a laptop runnin US localisation of Windows worked just fine - the printer works. But because of reasons I need to make this drivers run on Ukrainian localisation of Windows.

The Settings \ Devices \ Printer and scanners shows "HP LaserJet P1006" and an error message "Driver unavaliable".

When I download and start installing the recommended basic driver for my PC, the installation status goes to the "Preinstalling the driver files ..." stage, then it switches briefly to "Copying files to the hard drive" and back to "Preinstalling the driver files" a few times, and then the installator just quits with no error message.

In the C:\Program Files\ I've found HP\HP LaserJet P1000_P1500 Series folders and some files in them. Going to Device manager \ Software devices \ HP LaserJet P1006 \ Update driver \ Search this PC \ Choose driver from available on PC \ Install from disk \ Browse and then pointing it to an .INI file in C:\Program Files\HP\HP LaserJet P1000_P1500 folder gives "The system could not find a file" error.

I attempted deleting the printer from Device manager, disabling internet to prevent windows automaticaly downloading drivers and then again attepting to install the HP basic driver - the result was the same - an error.

What can fix this problem?

[ShlomiL]

Hi,

Download and install below drivers and check for any difference, a such will likely happen due to using a driver not intended for your PC locale:

https://ftp.hp.com/pub/softlib/software12/COL21058/bi-55383-8/ljP1000_P1500-HB-pnp-win64-ru.exe

Note: be sure to unplug the USB cable and click on Start > Settings (gear icon) > Devices > Printers & Scanners.

If there is any instance of your printer, select it and click on remove Device, be sure not to plug the USB prior the installation guide to do so.

Please let me know the results,

Shlomi

[adjen93]

Hi, Shlomi,

Thank you for your guide. I followed your steps. Unfortunately, the result was the same - the installation status goes to the "Preinstalling the driver files ..." stage, then it switches briefly to "Copying files to the hard drive" and back to "Preinstalling the driver files" a few times, and then the installator just quits with no error message. The only difference that the status messages were in Russian.

Do you have any ideas what else can help?

UPD: Btw, I've tried HP Print and Scan doctor.  It detects the printer, gives a prompt to download a driver, yet it's the same one you've sent me a direct link to.

[ShlomiL]

I would guess this is related with the OS localization settings @adjen93,

Please browse to C Driver and locate the HPLJP1000_P1500_Series.log file there and share it with me privately by sending me a private message, you may access private messaging by clicking here.

I did ask the moderators to approve you Private messaging access, so if you're not able to access private messaging, you should be able to access it soon.

Cheers,

Shlomi

[kevin910162]

I have already send the message with a google drive link for the log file.

Thanks!

[ShlomiL]

Thanks for the information @kevin910162 

Right-click the Start menu and select Run, paste the following and press OK:

appwiz.ctl

Type HP into the search bar - what exact results are shown?

Also, make sure that the printer is not connected to your PC, then click Start > Settings (Gear icon), click the Devices option and then Printers & Scanners. if you see any instance of the printer, be sure to remove it there.

Please clarify above, based on the information I will be able to better guide you with any further steps to try.

Shlomi

[kevin910162]

i've already solved the issue by looking for a traditional chinese version driver. Thanks for your help,

[ShlomiL]

Thanks for letting me know, great to see the printer is up and running and you were able to locate the correct drivers.

Cheers,

Shlomi