• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended

Hello @ferRX,

Thank you for your suggestion! The generic LaserJet driver (Printer Essentials 5_14) worked for now. However, after installation, MacOS notified me that the old drivers would no longer be supported in the future.

I’ve attached screenshots of the installation process. However, I forgot to take a printscreen from the notification I received from MacOS for your reference (but, believe, it showed up).

  • Could you please guide me on how I can find updated drivers or Printer Essentials so that I can manage to locate them on the HP website on my own?

I’ve tried reaching out through all HP channels (phone, chat, etc.), but unfortunately, they were unable to provide any significant guidance on finding updated drivers or Printer Essentials for my printer model.

 

I appreciate your help! You were the only to give me significant suggestions. Thanks a ton!

Best regards,

Bruno Marques.

 

Screenshot 2024-11-15 at 11.20.52 PM.png

Screenshot 2024-11-15 at 11.20.33 PM.png

Screenshot 2024-11-15 at 11.20.24 PM.png

   

 

 

HP Recommended

Hi @MarquesBruno 

 

Good news if the driver worked now 😊.

 

Because Apple always want to control driver updates, probably they are going to make an update on Apple drivers in the next MacOS version.

 

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

dodecaedroh.gif

.
@ferRX / I am a volunteer posting answers on my own time.
HP Recommended

@ferRX

 

Thank you for all of your time, effort and generosity! 🤝

 

Regards. 

 

Bruno Marques.😉

HP Recommended

I have a generic printer driver on my Mac Studio for the past two years and it is working just fine.

 

I was able to successfully download and install the generic driver you provided for a new Mac Mini using Sequoia 15.2. However, still unable to print on the Mac Mini using that driver. I have hardwired with ethernet to a really old HP LaserJet 2100 TN to try it out. What am I doing wrong? Thanks for your help!

HP Recommended

What "generic laser jet driver" did you use?  This title does not appear in the list of available printers that are added to the "Select Software" dialogue.

HP Recommended

Hi @Kateinhilo 

Try with a generic Laserjet driver - Printer Essentials 5_14:

>> https://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Installations/Essentials/hp-printer-ess...

 

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

dodecaedroh.gif

.
@ferRX / I am a volunteer posting answers on my own time.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.