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‎06-03-2025 04:25 PM

HP Recommended
Product: HP LaserJet Pro 4001dn

I am able to print a postcard using tray one, but when I try and manually print the same size stock from tray 2 it defaults back to tray 1. I can print 8.5x11 and even JIS B6 types fine, but when I try with postcard it pulls from the wrong tray. So far I have tried using the apple print preview screen to select the paper size and feed from options. I have also tried the command 

"lpr -o InputSlot=tray-2 -o media=Postcard testbadge.pdf" to no success.

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2 REPLIES 2

‎06-03-2025 05:28 PM

HP Recommended

It is possible that the size or paper type is not supported for Tray 2. As tray 1 has fewer bends in the paper path it typically will support a wider range of media.

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‎06-04-2025 10:15 AM

HP Recommended

Thanks for the response. Do you know if there is a way to get a list of supported sizes?

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