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‎12-05-2025 04:24 AM

HP Recommended

Добрый день!

В компании есть 3 штуки HP LaserJet Pro 4103dw

3 штуки HP LaserJet Pro 428dw

3 штуки HP LaserJet Pro 426dw

Периодически появляются документы Word, которые не печатаются только на 4103dw. Встают в очередь и не печатаются. На остальных МФУ печатаются без проблем.

Если документ выделить Ctrl+A и скопировать в новый документ Ctrl+V, то печатает.

Если сохранить в *.pdf и поставить галку "Подогнать размер", то печатает.

Что делал.

- Сбрасывал на заводские настройки.

- Переустанавливал драйвера.

- Перезагружал компьютер, МФУ.

Могу предоставить такой документ Word.

Просьба помочь.

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