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‎03-23-2021 09:13 AM

HP Recommended
Product: HP LaserJet Pro M118dw
Operating System: macOS 11.0 Big Sur

Hi, I have received my new printer today and setup the password via the printer web frontend. Apparently, this wasn't successful as I am not able to access the system settings page. Any idea how I could reset the printer to factory settings and start again?

 

Many thanks!

Category:
1 person had the same question
1 REPLY 1

‎03-23-2021 01:40 PM

HP Recommended

Sadly, the WhatsApp support pointed me in a wrong direction, while the helpdesk asked me three times to call later as technical staff was on the phone ("try in an hour"). Checked youtube and found the answer. The case can be closed.

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