• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎04-11-2024 11:30 PM

HP Recommended

Hi I have a  HP LaserJet Pro M1217nfw - which was working well until recently but now it stopped working.

 

I am able to duplicate the documents - however unable to pring any documents. In the printer queue it was showing as offline while the printer is on. Suspecting some issue with drivers, I tried to instaall new driver s/w.

My OS is MAC Sonoma (14.4.1) - dont remember if the printing stopped working after the recent update to MAC OS itself. 

 

Unfrotuantely I am not able to find the new driver s/w for my MAC OS version...the most recent I am able to find only is for MAC OS 10.12

 

What is the best option for an updated/most recent s/w that can work with my current MAC OS. Please advise.

 

 

1 person had the same question
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.