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HP Recommended
HP LaserJet Pro M12W
Microsoft Windows 10 (64-bit)

Hi.

 

I need the driver for the following printer (HP LaserJet Pro M12W), the driver found on the HP site does not install the driver. Printer works while connected via USB, but on Driver Manager under Other devices HP EWS driver is missing. 

 

Thank You

1 REPLY 1
HP Recommended

@IK44,

 

Welcome to the HP Support Community!

 

Have you installed the full feature software on your computer? If no, then download and install it from the below link.

 

https://ftp.hp.com/pub/softlib/software13/printers/lj_M12/win/hp_LJPM11-M13_Full_Solution-v20160225-...

 

Then, follow the steps in the below article to convert the USB connection to wireless.

 

https://support.hp.com/in-en/product/hp-laserjet-pro-m11-m13-printer-series/9365405/model/9365409/do...

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.