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Hello,

I have problem with my HP LaserJet Pro M15a to properly run on MAC OS 15. I already tried:

 

1. Add printer from System settings. Printer added successfully, status green  but when tried to print a doc it appeared in printing queue and disappeared without printing.

 

2. installed HP Smart for Desktop. I was able to print directly from the app but not from any other application. Installation driver unsucessfull 

 

3. HP Easy Admin. It could not find any driver for OS 15

1 REPLY 1
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Hi @Pita333 

Try with reset printer system in Mac:

 

Video 1

>> https://www.youtube.com/watch?v=vO0D1iSh6I8&ab_channel=HPSupport

  •  

 

Also try with steps from the next video:

 

Video 2

>> https://www.youtube.com/watch?v=rngI0nt9eCo&ab_channel=UpgradedReality

 

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

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@ferRX / I am a volunteer posting answers on my own time.
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