HP LaserJet Pro MFP M127/M128 Series Firmware Update

[Hamza-AlKhawaja]

Hi, I need help with HP LaserJet Pro MFP M127fw Firmware, I cant update to 20201012 version and my current version 20190524 and all web services and ePrint was stopped 

Thanks ,,,

[Echo_Lake]

@Hamza-AlKhawaja

Thank you for posting on HP Support Community.
 

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

Reset the product:

1. With the printer turned on, disconnect the power cord from the rear of the printer.
2. Unplug the power cord from the wall outlet.
3. Wait at least 60 seconds.
4. Plug the power cord back into the wall outlet.
5. Reconnect the power cord to the printer.
6. Turn the printer on. HP recommends plugging the printer directly into a wall outlet.

Try and update, if the issue persists try the below steps.

Try updating the printer's firmware - HP Printers - Updating or Upgrading Printer Firmware 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

[kyle_ali · Accepted solution]

@Echo_Lake check out this link https://h30434.www3.hp.com/t5/Printer-Setup-Software-Drivers/LaserJet-Pro-MFP-M127fw-firmware-update...

It's a firmware bug in Windows 10, where the updater shows that the installation went successful, but it does not update. You guys need to get this updated fixed ASAP! A lot of people are unable to use Web Services/ E-Print