HP LaserJet Pro MFP M128fn driver error

[iamrockstar]

I've installed HP LaserJet Pro MFP M128fn driver on windows server 2016, but after installation test print failed with error message "Test page failed to print, would you like to view the print troubleshooter for assistance? The system does not support the command requested." 

pls help....

[Nal_NR]

Hi @iamrockstar,

Welcome to the HP Support Community. 

I'd like to help!

I understand that you are unable to print a test page from your printer.

Don't worry I will try to help you out.

Please uninstall printer drivers from your PC and install just the basic drivers and check if that helps.

Click here to install full-feature drivers. Select your current OS. 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[Nal_NR]

Hi @iamrockstar,

Hope I was able to fix the issue. If you need further assistance, feel free to reach out to us. 

Give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers and did reply to you!

[Nal_NR]

Hi @iamrockstar

As we did not hear from you, I'll be closing this case for now. If you need further assistance, feel free to reach out to us.