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W2G55A
Microsoft Windows 10 (64-bit)

I have lost the password for the EWS in my HP LaserJet Pro MFP M28w.

Is there any way to reset it to default? 

 

I need to solve this because it will not let me change network settings without the EWS password.

 

Please, send the instructions?

Thank you in advance

2 REPLIES 2
HP Recommended

@Hosunir

 

Welcome to HP Support Community


I would like to help

 

You could try the default Username Admin and Password leave it blank

 

If that doesn't work please contact HP Support in your region for further assistance

 


1) Click on this link - www.hp.com/contacthp/ 
2) Select your product type below.
3) Enter the serial of your device. 
4) Select the country from the drop-down. 
5) Select the chat or get phone number options based on your preferences. 
6) Fill the web-form and proceed further.

 

Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

HP Recommended

Can you just help me with EWS password recovery procedure? Which buttons combination I need to press/hold for EWS password hard reset?

There's no default username password, and the guy from tech department don't remember it.

I need just to change the damned static IPv4 address to new one that's all!

Why is this so problem? In Epson and Canon such tasks you can do with no problem.

 

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