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Locked

‎05-06-2023 01:03 PM

HP Recommended
Product: HP LaserJet Pro MFP M28w Printer

Firmware 20210121

Was working fine for months.

Stopped printing over AirPrint.
Tried to access embedded web server on correct IP address, returned 403 error.
Tried resetting by pressing and holding WiFi button for 20 seconds.

Used HP EasyStart to get it back on my WiFi network. Connects fine and gets IP address correctly.

Still can't access the printer's web page using Chrome or Safari.

I think it needs a factory reset, how do I do that please?

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