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‎09-29-2020 01:45 AM

HP Recommended
Product: MFP M28w

Hi Everybody,

I bought a new MFP M28w. I managed to loose my admin password after setting it via the printers webinterface. Therefore I am in the awkward situation that I can't configure my printer anymore. To fix this I would like to perform a factory reset.

Could anybody tell me what I have to do? The user manuals offer help in this regard.

Thanks in advance,
    Simon

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5 people had the same question
4 REPLIES 4

‎09-29-2020 02:42 AM - edited ‎10-01-2020 12:23 AM

HP Recommended

@Simon_1 

Hello,

I have sent you a private message with instructions to reset the printer. Please only change the fields quoted in my private message. Afterwards I invite you to come back here.
I ask you not to republish the procedure indicated in my PM in the public community and I thank you for doing so.

I remain at your disposal in case of need.

Best regards,:Wink:



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‎09-30-2020 04:36 PM

HP Recommended

can you help me too?

 

i have the same problem

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‎10-07-2020 06:27 AM

HP Recommended

I have the same problem, can you please share the reset instruction for HP Laserjet Pro M28w?

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‎10-07-2020 06:37 AM

HP Recommended

@adnan_khan112 

Hello,


For a better visibility of your problem, I advise you not to post it in an old topic, so I invite you to open a new topic here, detailing your problem, in order to get the best help possible.

 

Thank you for your understanding.

 

Best regards,:Wink:



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