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‎06-03-2021 02:18 PM

HP Recommended

Please send me the factory reset instructions as well. 

 

Odd that such commonly-needed instructions are not readily available in a single form in the manual. Especially since the very common operation of changing WiFi networks seems to require this reset. But if that's what it takes...

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‎06-06-2021 06:16 AM

HP Recommended

Hi @jd1kgems3gs,

 

I'd like to help!

 

 May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

 

Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

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‎06-20-2021 08:02 PM

HP Recommended

I also need these instructions.

Thank you!

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‎06-21-2021 03:59 AM

HP Recommended

Hi @mprestia,

 

I'd like to help!

 

 May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

 

Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

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‎06-21-2021 11:48 AM

HP Recommended

I am having the same issue with my HP Laser Jet Pro MFP M29w. We recently moved and changed router/Wi-Fi networks. I simply want to connect the printer to the new Wi-Fi. 

 

Most advice for this printer talks about a USB port, which mine does not have. I have chatted with virtual support, used Printer Doctor, and Smart app. 

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‎06-21-2021 05:47 PM - edited ‎06-22-2021 08:27 AM

HP Recommended

Hi @ngianni ,

Thanks for using the HP Support Community.

 

Check out this resource that shows how to reset without any software or using USB cable:

https://www.youtube.com/watch?v=o49pTUd6tI0

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
HP LaserJet Pro MFP M28w| M29w| M30w| M31w : Reset Wireless to defaults using Printer control panel
HP LaserJet Pro MFP M28w| M29w| M30w| M31w : Reset Wireless to defaults using Printer control panel
youtube.com/watch?v=o49pTUd6tI0
Click on the link to subscribe and get the latest video uploads: https://goo.gl/y4Rcn1 Remember to like and share the video if you know of friends that would find this useful. Click on the bell so you will not miss out on any new videos. This tutorial shows how to Restore wireless to defaults ...
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‎06-22-2021 07:41 AM

HP Recommended

Thank you!

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‎07-02-2021 06:21 AM - last edited on ‎07-02-2021 07:22 AM by Retired

HP Recommended

I can't remember the printer web page password... need to factory reset my M29w  Product: Y5553A  Serial: [Personal Information Removed]Please advise...

 

Thanks!

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‎07-17-2021 05:16 PM

HP Recommended

SAME problem

 

My new network will not see my LaserJet Pro MFP M29w

 

Any help you can provide would be GREATLY APPRECIATED.

 

 

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‎07-24-2021 12:34 PM

HP Recommended

Can someone please send me the reset instructions.  I have a custom password set and don't remember it.

 

Thanks!

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