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HP Recommended
HP LaserJet Pro MFP 4102dw Printer
Microsoft Windows 11

I have problem with HP LaserJet Pro mfp 4102dw - i cannot find Windows 11 ARM64 drivers. The ones for Windows 11 are not good, instalation cannot be completed.

 

Is there any sollution to this problem or the drivers installed by Windows are the only one i can use? 

Lack of Arm64 drivers gives me problem with scanning to the network folder as the printer gives me the message: "Network error. Check the printer's network connection and try again."

 

I do exactly the same configuration on computer with Windows 10 and scan to network folder works just fine.

  

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