HP LaserJet pro 3301 - Defaults to Tray 1

[tahoff]

When I print from my iPhone to this printer, it defaults to Tray 1 (manual feed). How do I set it to Tray 2 (which is full of paper)? I've looked in settings, but do not see a way to set the default paper tray (tray 2).

How do I complete this?

[Raj_05]

Hi @tahoff,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

To change the default paper tray for your HP LaserJet Pro 3301 when printing from your iPhone, you may need to adjust the settings either on the printer itself or through the HP Smart app. Here's a step-by-step guide.

Printer Control Panel (if available):

• Check if your printer has a control panel or display.
• Navigate through the menu options to find "Paper Handling" or "Tray Settings."
• Look for an option to set the default tray. Select Tray 2 as the default tray if available.

HP Smart App:

• If you haven't already, download and install the HP Smart app on your iPhone from the App Store.
• Open the HP Smart app and tap on your printer from the list of available devices.
• Look for an option like "Printer Settings" or "Paper Handling" within the app.
• Find the setting for default paper tray or paper source and select Tray 2.

Web Interface (optional):

• If your printer has a web interface, you can access it through a web browser on a computer or mobile device.
• Enter your printer's IP address in the web browser's address bar.
• Navigate to the settings section and look for paper tray or paper handling options.
• Set Tray 2 as the default tray.

By following these steps, you should be able to change the default paper tray from Tray 1 to Tray 2 for your printer when printing from your iPhone.

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Alden4

HP Support 

[tahoff]

Unfortunately, the solution you shared below is unavailable on the HP LaserJet Pro 3301. Frustrating as this should be a basic printer control panel option.  Your suggestion below is perfect, it just does NOT exist.  Any other solutions I should try?

From the printer control panel:

Paper Tray Options

• Manual Feed
• Size/Type prompt
• Paper Out actions

HP SmartApp (MacOS) = Option does not exist

Web Interface = Option does not exist

[Raj_05]

Hi @tahoff,

Thank you for your response, 

I'm sending a private message to assist you with the next action.

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

I hope this helps! Keep me posted.

Alden4

HP Support