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‎08-23-2024 10:35 PM

HP Recommended
Operating System: Microsoft Windows 11

I have a Laserjet 1012 that works perfectly on my old computer.  I am having major difficulty installing on my new desktop which has windows 11. Can anyone help me?

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3 REPLIES 3

‎08-24-2024 02:51 AM

HP Recommended

This video shows you how to set up the printer with the HP Smart app on Windows 11, hope it helps:

 

HP employee. Not official HP support, just a volunteer on the support site.
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‎08-24-2024 12:09 PM

HP Recommended

I need to hook it up by USB its not a networkable printer.

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‎09-08-2024 03:41 PM

HP Recommended

hey were you able to resolve this?

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