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‎07-09-2024 10:50 PM

HP Recommended

Parts of the touchscreen are no longer functioning, This includes the area where "OK" is located. On startup I get a "used cartridges" message that requires me to select OK to continue - only I can't.

 

Any help would be greatly appreciated.

Category:
3 REPLIES 3

‎07-10-2024 12:26 AM

HP Recommended

Page 91 of the service manual shows the display part number as CF145-60101

 

If it is defective you might replace it

https://www.google.com/search?q=CF145-60101&sourceid=chrome&ie=UTF-8

asia

https://www.aliexpress.us/item/2255799860554928.html?gatewayAdapt=glo2usa4itemAdapt

 

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‎07-10-2024 08:27 PM

HP Recommended

Thanks for your suggestions.

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‎07-10-2024 11:02 PM

HP Recommended

I've replaced two displays screens on the same canon printer in the last year.  Both were damaged by baseball bats, probably by the same person.  The first time I ordered one from AliExpress I had to send them a picture of myself holding my drivers license.  HP printer parts are more easily available and less of a hassle to buy.

 

Good Luck.

 

Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
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