-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printer Setup, Software & Drivers
- HP Laserjet Driver setup (M283fdw)

Create an account on the HP Community to personalize your profile and ask a question
09-16-2022 05:30 PM
Hello,
driver setup fails with the following error in setupapi.dev log file - please help
Error 0x800b0109: A certificate chain processed, but terminated in a root certificate which is not trusted by the trust provider.
Here is the log file c:\windows \inf\setupapi.dev I've found the error:
flq: {FILE_QUEUE_COMMIT - exit(0x00000000)} 18:53:48.921
sto: {DRIVERSTORE IMPORT VALIDATE} 18:53:48.932
sig: Driver package catalog is valid.
sig: {_VERIFY_FILE_SIGNATURE} 18:53:48.996
sig: Key = hpzead2a4_x64.inf
sig: FilePath =
C:\WINDOWS\System32\DriverStore\Temp\{0c62b218-d06e-984e-a396-c1aa93618f08}\hpzead2a4_x64.inf
sig: Catalog =
C:\WINDOWS\System32\DriverStore\Temp\{0c62b218-d06e-984e-a396-c1aa93618f08}\hpzead2a4_x64.cat
! sig: Verifying file against specific (valid) catalog failed.
! sig: Error 0x800b0109: A certificate chain processed, but terminated in a root certificate which is not trusted by the trust provider.
sig: {_VERIFY_FILE_SIGNATURE exit(0x800b0109)} 18:53:49.013
sig: {_VERIFY_FILE_SIGNATURE} 18:53:49.017
sig: Key = hpzead2a4_x64.inf
sig: FilePath =
C:\WINDOWS\System32\DriverStore\Temp\{0c62b218-d06e-984e-a396-c1aa93618f08}\hpzead2a4_x64.inf
sig: Catalog =
C:\WINDOWS\System32\DriverStore\Temp\{0c62b218-d06e-984e-a396-c1aa93618f08}\hpzead2a4_x64.cat
! sig: Verifying file against specific
Authenticode(tm) catalog failed.
! sig: Error 0x800b0109: A certificate chain processed, but terminated in a root certificate which is not trusted by the trust provider.
sig: {_VERIFY_FILE_SIGNATURE exit(0x800b0109)} 18:53:49.028 !!! sig: Driver package catalog file certificate does not belong to Trusted Root Certificates, and Code Integrity is enforced.
!!! sig: Driver package failed signature validation. Error =
0xE0000247
sto: {DRIVERSTORE IMPORT VALIDATE: exit(0xe0000247)} 18:53:49.034 !!! sig: Driver package failed signature verification. Error =
0xE0000247
!!! sto: Failed to import driver package into Driver Store. Error = 0xE0000247
sto: {Stage Driver Package: exit(0xe0000247)} 18:53:49.070 <<< Section end 2022/09/16 18:53:49.075 <<< [Exit status: FAILURE(0xe0000247)]
09-16-2022 05:52 PM
Can you please post the name of the file you downloaded and were trying to install.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.