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HP Recommended
HP Color LaserJet Pro MFP M283fdw
Microsoft Windows 10 (64-bit)

Hello,

driver setup fails with the following error in setupapi.dev log file - please help

Error 0x800b0109: A certificate chain processed, but terminated in a root certificate which is not trusted by the trust provider.

 

Here is the log file c:\windows \inf\setupapi.dev I've found the error:

 

      flq:      {FILE_QUEUE_COMMIT - exit(0x00000000)} 18:53:48.921

      sto:      {DRIVERSTORE IMPORT VALIDATE} 18:53:48.932

      sig:           Driver package catalog is valid.

      sig:           {_VERIFY_FILE_SIGNATURE} 18:53:48.996

      sig:                Key      = hpzead2a4_x64.inf

      sig:                FilePath =

C:\WINDOWS\System32\DriverStore\Temp\{0c62b218-d06e-984e-a396-c1aa93618f08}\hpzead2a4_x64.inf

      sig:                Catalog  =

C:\WINDOWS\System32\DriverStore\Temp\{0c62b218-d06e-984e-a396-c1aa93618f08}\hpzead2a4_x64.cat

!    sig:                Verifying file against specific (valid) catalog failed.

!    sig:                Error 0x800b0109: A certificate chain processed, but terminated in a root certificate which is not trusted by the trust provider.

      sig:           {_VERIFY_FILE_SIGNATURE exit(0x800b0109)} 18:53:49.013

      sig:           {_VERIFY_FILE_SIGNATURE} 18:53:49.017

      sig:                Key      = hpzead2a4_x64.inf

      sig:                FilePath =

C:\WINDOWS\System32\DriverStore\Temp\{0c62b218-d06e-984e-a396-c1aa93618f08}\hpzead2a4_x64.inf

      sig:                Catalog  =

C:\WINDOWS\System32\DriverStore\Temp\{0c62b218-d06e-984e-a396-c1aa93618f08}\hpzead2a4_x64.cat

!    sig:                Verifying file against specific

Authenticode(tm) catalog failed.

!    sig:                Error 0x800b0109: A certificate chain processed, but terminated in a root certificate which is not trusted by the trust provider.

      sig:           {_VERIFY_FILE_SIGNATURE exit(0x800b0109)} 18:53:49.028 !!!  sig:           Driver package catalog file certificate does not belong to Trusted Root Certificates, and Code Integrity is enforced.

!!!  sig:           Driver package failed signature validation. Error =

0xE0000247

      sto:      {DRIVERSTORE IMPORT VALIDATE: exit(0xe0000247)} 18:53:49.034 !!!  sig:      Driver package failed signature verification. Error =

0xE0000247

!!!  sto:      Failed to import driver package into Driver Store. Error = 0xE0000247

      sto: {Stage Driver Package: exit(0xe0000247)} 18:53:49.070 <<<  Section end 2022/09/16 18:53:49.075 <<<  [Exit status: FAILURE(0xe0000247)]

1 REPLY 1
HP Recommended

Can you please post the name of the file you downloaded and were trying to install.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
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