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- HP Community
- Printers
- Printer Setup, Software & Drivers
- HP Laserjet M577 Firmware install - 10 days and counting

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09-04-2023 03:54 AM
Installed a Firmware update for Laserjet M577, it's on the 'Checking Hardware' stage and still counting up, after TEN DAYS. Anyone have any idea what these count up to, so we know what we are looking at?
This is an absolute joke as the printer is out of action.
09-04-2023 04:54 AM - edited 09-04-2023 04:55 AM
Thanks. just done that... and it starting counting from 0 again ('Checking Hardware'). It had got up to approx. 15000 before we turned it off.
I'm going to go onsite and try updating the firmware from the pre-boot menu via USB memory stick to see if that resolves it.
If you have any other suggestions I'd be very grateful as if that doesn't work I'm not sure where to go with it!
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