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- HP Community
- Printers
- Printer Setup, Software & Drivers
- HP Laserjet MFP M227 Menu Access is Disabled

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03-09-2022
01:43 AM
- last edited on
03-11-2022
07:16 AM
by
GaboM
Hello community,
I am trying to access several settings from printer's control panel and the message I get is Menu Access is Disabled. Someone must have also changed the default password to access Printer's Web settings.
How can I reset this printer?
03-13-2022 07:41 AM
@Shador, Welcome to the HP Support Community! I’m here to help.
I understand you are not able to make changes to the settings on the printer. We need to perform a factory reset on the printer to resolve this issue.
- The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
- I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
- In order to access your private messages, click the private message icon on the upper right corner of your HP community profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage
Hope this helps! Let me know how it goes.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click on the YES button to reply that the response was helpful and/or to say “Thank You”.
Have a great day!
KUMAR0307
I am an HP Employee