HP Laserjet MFP M234dwe

[oneceporuk]

I have problem with HP Laser Jet MFP M234dwe. Can anyone tell me where to get firmware and what to use to flash the printer, which is detected as shown in the picture? Firmware from HP site dont see  him in list.

[VikramTheGreat]

Hi @oneceporuk,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

I’m sorry you’re running into this. I know it’s confusing when the printer shows up as “HP rbp-load” and the normal HP firmware tools don’t recognize it. I’ll explain this as HP, clearly and carefully, so you know exactly what’s going on and what can (and cannot) be done.

1) Get the correct firmware package (HP official)

• HP LaserJet MFP M234dwe – Software & Firmware (enter your OS, then open the Firmware section): HP LaserJet MFP M234dwe Printer | HP® Support 

Tip: The M234dwe is part of the M232e/M237e family; that’s why the support page title shows that series name. It’s the right page for the M234dwe. 

2) Try a normal firmware update first (if the printer still reaches “Ready”)

If your printer can boot to Ready (even briefly), use one of these supported methods:

• HP Printer Update utility from the firmware package (Windows/macOS).
• Embedded Web Server (EWS): open the printer’s IP in a browser → Firmware Update.
  (General HP steps for single‑printer updates using USB/EWS.)

If the device only enumerates as HP rbx‑load and never becomes Ready, continue with recovery below.

3) Recovery when the PC shows “HP rbx‑load”

“rbx‑load” indicates the bootloader, not the normal print personality. In this state, generic tools and some firmware packages will not list your printer model (exactly what you’re seeing). Community cases confirm that after a failed update, Windows will show HP‑rbx‑load / USB Printing Support instead of the real model.
 

A. Power/cable sanity reset (quick)

1. Remove the USB and power.
2. Wait 60 seconds.
3. Plug power direct to the wall; avoid surge strips.
4. Use a short, known‑good USB‑A↔B cable straight to the PC (no hubs).
5. Try the firmware package again.
   (Some devices exit RBX after a clean cold start and enumerate normally.)
    

B. Use a different computer & port

USB drivers can get “stuck” after a failed flash. Try a second PC (Windows is best for recovery tools) on a rear motherboard USB port. Community reports show that this sometimes lets the updater detect the device again.
 

C. If the printer briefly comes Ready, update immediately

If you ever see it become Ready (front panel stable, discoverable as its real name), run the HP Printer Update tool or EWS update right then. This is the most reliable way to complete a half‑finished update.

I hope this helps.

Take care and have an amazing day!
 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

Regards,

VikramTheGreat

[VikramTheGreat]

Hi @oneceporuk,
 

I hope this helps.

Take care and have an amazing day!
 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

Regards,

VikramTheGreat

[oneceporuk]

 thanks for the answer,  but I need professional help,   All of the above doesn't work, I need a recovery firmware. I have a programmer RT809F. 

[VikramTheGreat · Accepted solution]

Hi @oneceporuk,

Thank you for getting back to me and letting me know that you still have an issue.

To get you the best assistance, we need to take this conversation to a private chat. We're inviting you to a private message to protect your privacy and ensure that any sensitive information remains confidential. 

To access your private message, just click the little blue envelope icon on the upper right corner of your HP Community profile, next to your profile name.  

We're looking forward to helping you resolve this issue! 

Stay tuned, and thanks for your patience! 

VikramTheGreat

HP Support