HP Laserjet P1102 driver will not complete installation. Ans say click on hpsetup.exe, not there

[LindaDL1]

I am trying to install an HP Laserjet P1102W printer.  I downloaded the latest driver from HP and tried to install.  It reads the file up to 100% but does proceed into the installation features.  This has happened to others per posts on this site, and the answer  is to click on hpsetup.exe.  I do not see any file named hpsetup.exe.  How can I complete the installation?

Help.

[Jay_G24]

Hi @LindaDL1,

I'd like to help!

Let's try and uninstall the printer software from the root level on your PC and install the full feature printer software.

--->In Windows, search for and open Programs and Features.

--->Select your HP printer.

--->Select Uninstall.

--->In Windows, search for and open Devices and Printers.

--->In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”

--->Open up the run command with the "Windows Key + R" key combo.

--->Type printui.exe /s and click OK.

--->Click on the Drivers tab.

--->Look for HP Printer driver. If you see it click on it and click remove at the bottom.

--->Select OK.

--->Select Apply and OK on the Print Server Properties windows.

--->Close Devices and Printers.

Install all the available Windows updates

If it is been a while since you updated your Windows, that is the main reason why Windows says your HP printer driver is unavailable. Here are the steps how to do a Windows Update to install all accessible operating system update.

If you are accessing Windows 10, then these steps are for you.

1. Hit the Start menu and write an update. After that, click on the “Check for updates” option.
2. Tap on the “Check for updates” option.
3. After clicking on that option, Windows will install the updates automatically.
4. When Windows completes all its updates, start your computer again and attempt to print a file to check if your printer works.

And then reinstall the printer full-featured drivers from the software and drivers page 

Hope this helps! Keep me posted. 

And, Welcome to the HP Support Community. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

[ShlomiL]

Hi,

Browse to C:\LJP1100_P1560_P1600_Full_Solution on your computer, from there double-click HpSetup.exe and follow the steps on screen.

Shlomi