HP Laserjet P1102 in ERROR STATE

[KogiNisha]

My printer cannot be print. It is in Error state

[Max3Aj]

Hi @KogiNisha, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 
I'm sorry to hear that your HP LaserJet P1102 is in an error state. Let's try a few troubleshooting steps to get it back up and running:
Restart the Printer and Computer

1. Turn off the printer and unplug it from the power source.
2. Restart your computer.
3. After 5 minutes, plug the printer back in and turn it on.

Check the Connection

• If using USB, ensure:
  • The cable is properly connected to both the printer and PC.
  • Try a different USB port or cable.
• If using Wi-Fi, ensure:
  • The printer is connected to the correct network.
  • Your PC and printer are on the same Wi-Fi.

Check the Printer Status

1. Open Control Panel → Devices and Printers.
2. Right-click on the HP LaserJet P1102 and select See what’s printing.
3. Click Printer at the top and ensure:
   • Use Printer Offline is unchecked.
   • Pause Printing is unchecked.

Reinstall the Printer Drivers

1. Uninstall existing drivers:
   • Open Control Panel → Programs and Features.
   • Uninstall HP LaserJet P1102 drivers.
2. Reinstall the latest drivers:
   • Download the latest driver from the HP support website.
   • Install and follow the on-screen instructions.

[Max3Aj]

Check for Paper Jams or Cartridge Issues

• Open the printer and check for any stuck paper.
• Remove and reinsert the toner cartridge properly.
• Ensure the toner is not empty.

Restart Print Spooler Service

1. Press Win + R, type services.msc, and press Enter.
2. Find Print Spooler, right-click it, and choose Restart.
3. Try printing again.

Update Windows

• Ensure your Windows system is up to date.
• Go to Settings → Update & Security → Windows Update → Check for updates.

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

Max3Aj

HP Support