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‎12-05-2023 05:43 AM

HP Recommended
Operating System: Other

I have downloaded all software and drivers, and installed them.

However my printer does not work on both my Macbooks.

One runs on Ventura. The other one has an older OS software. 

The old laptop keeps mentioning to eject the disk when I plug in the USB from the printer.

The new laptop acts as if the printer job is done, however the printer does not do anything.

 

I also seem to fail installing the wireless printer option, as I do not have 'utility' showing any longer on Ventura, and HTML configuration on the old one does not do anything.

 

I would really love to use my printer... 

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1 REPLY 1

‎12-05-2023 06:06 AM

HP Recommended

             Hello Jokeleonare,

 

Verify your printer is turned on & connected... For most USB printers, all you have to do is update your software and then connect the printer to your Mac. macOS automatically detects the printer and downloads any necessary software. For other printers, you may have to complete a few steps to add the printer..

 

           

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  • Please contact me to inform me of the resullt

 

 

             Best regards,

                         

                         

Bernard42.
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