HP Laserjet Pro 4202dw- keeps defaulting to lettersize

[Domevermore]

the printer is always identifying paper size as letter although all settings are put on A4 both default and tray1, it insists that the paper available is letter size. I even updated its software and restored default settings before resetting the paper size to A4 again but in vain. How to solve this problem?

I have read all the forums and triple checked all settings and nowhere have I get it set to letter

[Dragon-Fur]

@Domevermore 

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View / Adjust the Tray and Paper Size / Type

Use the Printer Control Panel right after paper is loaded or the tray is opened / closed

OR

Use the Embedded Web Server (EWS)

AND

Adjust the Default Print Options

Next,

Depending on the app / software, select the Source (Tray) during the job configuration.

and

If the app / software supports the option, create a Custom Shortcut or Custom Preset.

and

If not done, Check / Adjust the Driver in Printer Properties > tab Advanced > Driver = the HP Driver (installed full driver printer software) as opposed to the Microsoft / IPP driver

Notes -

• HP Smart - application - at this writing and by itself - does not understand the concept of Custom Presets.
• The HP Smart Printing queue -- when available -- works with HP Smart and other driver software.  HP Smart Printing supports Custom Presets.

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Details / Examples

Open your Browser > Type / enter the Printer IP address into URL / Address bar

Section Paper > Trays > click on Tray to configure

Next  (in addition and as available)

Section Print > Default Print Options > Select default options / tray

Example - EWS - Tray and Paper

EWS_9135_Tray_and_Paper_7

Example - EWS - Default Print Options

EWS_9135_Print_Default_Print_Options_7

Example - Windows - HP Smart Printing - Print Queue - Job Configuration - Printing Preferences

HP_Smart_Printing_Printing_Preferences_Dialog_3

Example - Windows - Printer Properties - Driver

Printer_Properties_9135_4

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Message Content References

Printer Media Specifications

Media Size (facet)	Letter; A4; Legal; B5; 4 x 6 in; Executive
Media Size, Tray 1 (metric)	A4; A5; A6; B5 (JIS); B6 (JIS); 16K (195 x 270 mm, 184 x 260 mm, 197 x 273 mm); 10 x 15 cm; Oficio (216 x 340 mm); postcards (JIS single, JIS double); envelopes (DL, C5, B5)
Media Size, Tray 2 (metric)	A4; A5; A6; B5 (JIS); B6 (JIS); 16K (195 x 270 mm, 184 x 260 mm, 197 x 273 mm); 10 x 15 cm; Oficio (216 x 340 mm); postcards (JIS single, JIS double); envelopes (DL, C5, B5)
Media Size, Tray 3 (metric)	A4; A5; A6; B5 (JIS); B6 (JIS); 16K (195 x 270 mm, 184 x 260 mm, 197 x 273 mm); 10 x 15 cm; Oficio (216 x 340 mm); postcards (JIS single, JIS double)
Media Sizes Custom (imperial)	Tray 1: 3 x 5 to 8.5 x 14 in; Tray 2, optional Tray 3: 3.93 x 5.82 to 8.5 x 14 in; Duplex (all trays): 5.82 x 5.82 in to 8.5 x 14 in
Media Sizes Custom (metric)	Simplex: Tray 1: 76.2 x 127 to 216 x 356 mm; Tray 2: 98 x 148 mm to 216 x 356 mm; optional Tray 3: 100 x 148 to 216 x 356 mm; Duplex (all trays): 148 x 148 mm to 216 x 356 mm
Media Type and Capacity Tray 1	Sheets: 50; envelopes: 5
Media Type and Capacity Tray 2	Sheets: 250; envelopes: 10
Media Type and Capacity Tray 3	Sheets: 550
Media Types	Paper (bond, brochure, colored, glossy, letterhead, photo, plain, preprinted, prepunched, recycled, rough), postcards, labels, envelopes
Media Weights Supported, By Paper Path (metric)	60 to 163 g/m² (up to 176 g/m² postcards, up to 200 g/m² HP Color laser glossy photo papers)
Media Weights Supported, Tray 1 (metric)	60 to 176 g/m² (up to 200 g/m² with postcards and HP Color laser glossy photo papers)
Media Weights Supported, Tray 2 (metric)	60 to 163 g/m² paper (up to 176 g/m² with postcard, up to 200 g/m² HP Color laser glossy photo papers)
Media Weights Supported, Tray 3 (metric)	Optional Tray 3: 60 to 163 g/m² (up to 176 g/m² postcards, up to 200 g/m² HP Color laser glossy photo papers)

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References / Resources

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

HP Color LaserJet Pro 4202dw Printer  

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