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HP Recommended
HP Laserjet Pro M102w
Linux


Failure to print HP Laserjet Pro M102W
HP Compaq 6710b laptop using Linux Mint 18.1 64bit

With printer plugged in went to Printers -Configure printers
clicked Add shows and selects HP-LaserJet-M101-M106 (recommended)
Forward
Shows HP-LaserJet-M101-M106 (recommended)
Searches for driver.
Forward
Shows Trays 3 to 5 and only Duplex ticked
described as Oldcity
Clicked Apply
Shows Print test page. Clicked Yes.
Shows Printer State: Idle-sending to printer .

Cups All Jobs tab Completed Jobs shows

▲ ID ▲                                              Name         User         Size Pages      State                                         Control
HP-HP-LaserJet-M101-M106-5 Unknown Withheld 1k Unknown   completed at
                                                                                                                               Sat 25 Mar 2017 07:43:42 PM EDT

Cups Printers Tab shows

▼ Queue Name ▼                      Description                                 Location     Make and Model                                                 Status
HP-HP-LaserJet-M101-M106 HP HP LaserJet M101-M 06 oldcity HP LaserJet M506 Postscript (recommended) Paused - "Unplugged or turned off"

The same install procedure was used on a Dell 9400 laptop with Linux Mint 18.1 32bit

Cups gave me similar results with

State
completed at
Sat 25 Mar 2017 04:16 PM EDT

Status
Idle-'sending-data to printer'

Printer simply does not print.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

After some searching found:

 

HPLIP-Version: HPLIP 3.16.11
HPLIP-Home: /usr/share/hplip
warning: HPLIP-Installation: Auto installation is not supported for 22 distro 18.1 version

 

I have linux mint 18.1 installed and it installed 3.16.3

 

Will see about dropping back.

 

Thanks

View solution in original post

2 REPLIES 2
HP Recommended

Hi,

Have you installed the latest HPLIP below?

http://hplipopensource.com/hplip-web/models/laserjet/hp_laserjet_m101-m106.html

 



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
HP Recommended

After some searching found:

 

HPLIP-Version: HPLIP 3.16.11
HPLIP-Home: /usr/share/hplip
warning: HPLIP-Installation: Auto installation is not supported for 22 distro 18.1 version

 

I have linux mint 18.1 installed and it installed 3.16.3

 

Will see about dropping back.

 

Thanks

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