HP M1132 - Mixed interface in Swedish and English

[Supercolargol]

I am facing a problem with a HP LaserJet M1132, which I connected to a machine under W10. Originally the OS was in Swedish but all settings (regional and languages) changed to English. When installing the HP software the installation interface is in English but after that the the scaner and printer interfaces  are in Swedish. We tried several time to un-install the related HP software and drivers, cleaned the cache but same behavior when re-installing. It would be great to have the possibility to manually set the language to English. Any clue how to fix it?

[A4Apollo]

Hi! @Supercolargol, Welcome to HP forums

I understand you have installed the printer software on your PC but the interface is in Swedish and English.

Don't worry I will try to help you out.

Please uninstall the printer software from your PC and install drivers from the link below.

1. Navigate to Start >Type Devices and Printers in the Search > Select it from the results

2. Highlight your printer object and Right Click

3. Choose Remove Device

4. Highlight something else from the list

5. Click the Print Server Properties button from the toolbar

6. Select the Drivers Tab

7. Highlight the appropriate print driver

8. Click Remove

9. Check the Remove Driver and Driver Package option when prompted

10. Click OK

Please update the printer software using this link.

Let me know how it goes!

Have a great day ahead! 🙂

[Supercolargol]

Thanks for your reply and support - That is what I did three times but will try again during the weekend and let you know. Have a great day.

[A4Apollo]

Hey there! @Supercolargol, Thanks for your quick response and time.

The link I have provided you in my previous thread is for English, So you should not get Swedish. 

Please download and update the driver on your PC and check if it helps.

Hope to hear from you soon!

Take Care! 🙂

[Supercolargol]

Hi MrRobot - Thanks again for your support. Unfortunately, despite the file you sent me, which I guess is the same I downloaded from the HP website, the installation remains in Swedish. I strictly followed the process, remove the printer, uninstalled the software, deleted the HP files from the Programs folders, cleaned the cache, check all places where system language can be set (in W10 setting and control panel) and re-started the machine. I then re-installed again from the file you provided but always the same behavior. The Flash animation is in English, then when starting the installation process, the installation interface is in Swedish, as well the scanner User interface. Is there any way to force the installer to use English as default? Thanks for your attention and support. Patrick

[DavidSMP · Accepted solution]

Hi @Supercolargol,

I read the quick response. You've done remarkable troubleshooting and displayed great efforts to try and resolve the issue.Kudos to you for that. 🙂 As @A4Apollo is out of office, I am responding on his behalf.

As you've tried all the troubleshooting steps, I request you to try the Windows built-in drivers for printing.

For scanning please use the HP scan and capture app and this should do the trick for you.

Please perform all the steps patiently as this should resolve the issue.

If it still does not work, please contact HP phone support from this link: http://hp.com/contacthp Select the country and follow the on-screen instructions.

They will be happy to assist you immediately.

If the unit is under warranty, the manufacturer’s warranty should take care of it for you.

Hope this helps. Let me know how this goes. I genuinely hope the issue gets resolved without hassles and the unit works great.

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

Take care now and have a superb week ahead. 🙂

[DavidSMP]

Hi @Supercolargol,

It has been a fabulous experience working with you. 🙂 I thank you greatly for accepting this as a solution. 🙂 You've been simply amazing with your technical expertise and thanks again for giving me the privilege to share this platform with you. 🙂

I hope the unit works great and stays healthy for a long time. 🙂

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help.  

Please take care, stay healthy, keep smiling big and do have a blessed year ahead. 🙂

[moolchand]

[Supercolargol]

Thanks for this screenshot and suggested support tool. Right now using the previous suggested solution but will have a look at the HP Printer Support tool.