HP M234 SDW printer cannot be registered

[CLA-Aust]

Hi there, 

I tried to finish the setup process via HP Smart IOS app, however, the following screenshot popped up with an unknown error code: UA_400_EB000U0422

Please let me know what to do next, thanks a lot.

[Raj2111]

Hi @CLA-Aust 

Welcome to the HP support community.

I understand that you are facing an issue with your printer registration using HP smart app, I am glad to assist you today.

Please refer to this article, Click HERE.

I hope this helps resolve this issue completely,

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

-Regards
Raj
HP Support

[CLA-Aust]

Hi team, unfortunately I read this article already, it's not working as I didn't find the error code that is relevant to the one I have.

[unknownHelper]

Hey!

I just came across your post as I was having the same issue too. I had the same error code up until I factory restored my entire printer and did the set up again. It prompted for me to enter the PIN only found on the printer and then it said it wasn't the correct PIN even though I was entering the exact PIN. The HP Smart App froze and I ended up restarting my computer. Once it restarted, it continued right into the Set Up where I was able to register and subscribe the HP Instant Ink Subscription.  Maybe it was pure luck. Best wishes to you.

[cjeffcoat]

Hey,

Thank you so much. I will try what you said and pray it works for me too. I was having the same issue. I really appreciate  your response. 

Thank you so much!

cjeffcoat