HP MFP M148DW

[jray04]

It takes more than 20 seconds for Word or Excel to find the printer. Local printer, only printer installed, no network, usinf USB connection not wireless, updated driver.  In Acrobat Reader it finds printer instantly

[zoey7886]

@jray04, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding your printer! 

We're thrilled to have the opportunity to assist you and provide a solution.  

Check USB Connection:

• Ensure the USB cable is securely connected to both the printer and computer. Try using another USB cable or port to rule out cable or port issues.

Update Drivers:

• Make sure that you have the latest printer drivers installed on your computer. You mentioned updating the driver, but verifying the installation from HP's official website or using HP Support Assistant might help ensure you have the latest version.

Printer Setup:

• Open the printer properties from the Devices and Printers section in the Control Panel. Check if the printer is set as the default printer.

Reduce Startup Items:

• Excessive startup programs can slow down your computer's ability to communicate with peripherals. Consider disabling unnecessary startup applications.

Software Compatibility:

• Check for any updates to Microsoft Office or Excel that might address performance or compatibility improvements.

Clear Printer Queue:

• Ensure the printer queue is clear, as lingering or failed print jobs could slow down the process.

Reinstall Printer:

• Remove the printer from Windows, restart your computer, and then reinstall it.  

Hope this helps! 

Take care, and have an amazing day!  

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Regards,